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About The Works
The Works is a dynamic and creative retail company that inspires people to read, learn, create, and play. We're passionate about providing an exceptional customer experience and creating a welcoming environment for our customers and colleagues alike.
Job Summary
We're seeking a highly motivated and enthusiastic Retail Sales Assistant to join our team. As a Retail Sales Assistant, you'll be the face of our store, providing excellent customer service and helping customers find the perfect products to inspire their creativity.
Key Responsibilities
- Customer Service
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to make personalized recommendations.
- Product Knowledge
- Develop in-depth knowledge of our products, including books, puzzles, games, and other creative materials.
- Stay up-to-date on new products and promotions, sharing this information with customers and colleagues.
- Store Operations
- Assist with store opening and closing procedures, including setting up and maintaining displays and ensuring the store is tidy and organized.
- Support the Store Manager with daily tasks, such as receiving deliveries and processing stock.
Requirements
- Communication Skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Product Knowledge
- Strong product knowledge, with the ability to learn and stay up-to-date on new products and promotions.
- Teamwork
- Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive and inclusive store environment.
What We Offer
- Competitive Salary
- A competitive salary and benefits package, including a 25% colleague discount and access to exclusive online discounts.
- Opportunities for Growth
- Opportunities for career development and growth, with training and support to help you succeed in your role.
- Fun and Supportive Environment
- A fun and supportive work environment, with a team that's passionate about inspiring creativity and making a difference in our customers' lives.
How to Apply
If you're a motivated and enthusiastic individual who is passionate about customer service and creativity, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
