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Customer Service Representative
2 months ago
About the Role:
Marmion is seeking a highly skilled and professional Customer Service Representative to join our team as a Pensions Support Specialist. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide first-class customer service and support to clients via phone, email, and face-to-face interactions.
- Respond to customer inquiries in a timely and effective manner, escalating issues as necessary.
- Complete administrative tasks with high attention to detail, including data entry and record-keeping.
- Work collaboratively with the team to ensure seamless customer experiences and successful outcomes.
- Develop and maintain relationships with clients, vendors, and internal stakeholders.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office applications, including Excel.
- A full, clean driving license.
About Marmion:
Marmion is a leading provider of outsourced services to businesses across various industries. We are committed to delivering exceptional customer experiences and driving business growth through targeted research, strategic workshops, and the creation of digital and physical assets.
