Customer Service Assistant

3 months ago

Bruntingthorpe, United Kingdom Marmion Full time

We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe.


  • £24,420 per annum
  • Bruntingthorpe – Office Based
  • 25 days holiday + Bank Holidays + Birthday Day Off
  • Excellent Benefits Package


THE ROLE

The successful candidate will be responsible for providing a first-class customer experience, dealing with customer queries and the day-to-day activities to ensure customers and suppliers who visit receive an outstanding service.


Your key responsibilities will include:

  • Be the first person to greet customers and clients as they walk into the building in a friendly and approachable manner.
  • Act as the first point of contact for customers and vendors, ensuring relationships are developed, maintained and nurtured.
  • Responding to enquiries in an effective and timely manner, via either telephone, email or face-to-face, to ensure customer satisfaction, with an ability to identify when they need escalating.
  • Answering inbound customer calls, in a personable and friendly manner.
  • Completing all administration tasks with high attention to detail.
  • Liaising with internal teams to ensure a smooth customer journey.
  • Utilising the bespoke in-house system to process bookings and complete appointments, ensuring all regulations and procedures are followed.


SKILLS & EXPERIENCE

Our ideal candidate will have excellent communication skills, confidence, a genuine ability to connect with individuals, and all round wants to be part of a team and jump straight in. This role is likely to suit someone from a hospitality, retail or receptionist background searching for a move into commercial environment.

  • Experience in a customer-facing environment.
  • Exceptional written and verbal communication skills.
  • Excellent organisational skills, with a high level of attention to detail, whilst working within deadlines.
  • The ability to understand the needs of the customer and the company and provide effective support.
  • The ability to take ownership and demonstrate resilience in all aspects of your work.
  • The ability to work as a team, ensuring a successful sale and fantastic customer experience.
  • Understand and confidently use Excel and Microsoft Office applications.
  • A full, clean driving licence.
  • Are a UK resident with unrestricted right to work in the UK.


OUR CLIENT

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base, of which you will be working for one of the businesses they support. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.


If you feel you are suitable, please apply today by submitting your CV; if you would like to discuss the opportunity further, please contact Matt Pallister using the details on our website: wearemarmion.com


Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

  • Customer Service Assistant

    2 weeks ago

    Bruntingthorpe, United Kingdom Marmion Full time

    Job Description We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. £24,420 per annum Bruntingthorpe – Office Based 25 days holiday + Bank Holidays + Birthday Day Off Excellent Benefits Package THE...

  • Customer Service Assistant

    4 weeks ago

    bruntingthorpe, United Kingdom Marmion Full time

    We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client’s business as a Customer Service Assistant, based in Bruntingthorpe. £24,420 per annum Bruntingthorpe – Office Based 25 days holiday + Bank Holidays + Birthday Day Off Excellent Benefits Package THE ROLE The...

  • Customer Service Representative

    4 weeks ago

    Bruntingthorpe, United Kingdom Marmion Full time

    Job OverviewWe are seeking a highly skilled and professional individual to fill the role of Customer Service Assistant at Marmion. This position involves providing exceptional customer service, handling customer inquiries, and ensuring a seamless experience for clients and suppliers.Key Responsibilities:Provide a warm and welcoming greeting to customers and...

  • Customer Service Representative

    2 weeks ago

    Bruntingthorpe, United Kingdom Marmion Full time

    Dynamic Customer Service RoleThe ideal candidate will have excellent communication skills and a genuine ability to connect with individuals, providing a first-class customer experience in a commercial environment.Main ResponsibilitiesAct as the first point of contact for customers and vendors, ensuring relationships are developed, maintained, and...

  • Customer Service Coordinator

    5 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 9.00 - 5.30 (40 hours per week)** **Temp - Perm contract** **£26,000 Per Year** **Own transport essential due to the location** Our client is an automotive specialist based near Lutterworth. They are currently looking for a customer account co-ordinator to join the team. For this role, you will be dealing with important clients and...

  • Customer Service Coordinator

    5 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 9.00 - 5.30 (40 hours per week)** **Temp - Perm contract** **£26,000 Per Year** **Own transport essential due to the location** Our client is an automotive specialist based near Lutterworth. They are currently looking for a customer account co-ordinator to join the team. For this role, you will be dealing with important clients and...

  • Facilities Maintenance Assistant

    15 hours ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    About the RoleWe are seeking a reliable and customer-focused Facilities Maintenance Assistant to join our team in Bruntingthorpe, Lutterworth. The ideal candidate will have good time-keeping skills, a positive attitude, and excellent communication skills.The successful applicant will work 40 hours per week, Monday to Friday, from 08:00 to 16:30. They will be...

  • Customer Account Coordinator

    5 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 9.00 - 5.30 (40 hours per week)** **Temp - Perm contract** **£24,000 Per Year** **Own transport essential due to the location** Our client is an automotive specialist based near Lutterworth. They are currently looking for an account co-ordinator to join the team and help with the day-to-day processes and administration tasks. This is a...

  • Customer Account Coordinator

    5 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 9.00 - 5.30 (40 hours per week)** **Temp - Perm contract** **£24,000 Per Year** **Own transport essential due to the location** Our client is an automotive specialist based near Lutterworth. They are currently looking for an account co-ordinator to join the team and help with the day-to-day processes and administration...

  • Workshop Service Technician

    3 weeks ago

    Bruntingthorpe, United Kingdom SMT GB Full time

    About The RoleWe are seeking a skilled Workshop Service Technician to join our team at SMT GB. In this role, you will be responsible for effectively and competently carrying out the service and repairs of machinery within the workshop to the highest standards.Key ResponsibilitiesService and repair Volvo construction equipment and miscellaneous equipment as...

  • Cleaning Operative

    3 weeks ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    Vacancy DescriptionWe are seeking a reliable and customer-focused Cleaning Operative to join our team at Tenon FM. As a key member of our facilities management team, you will be responsible for ensuring that our customers have a better day, every day by maintaining clean, presentable, and serviceable areas.Key Responsibilities:- Ensure all assigned areas are...

  • Cleaning Operative

    1 month ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    About the Role:We are seeking a motivated and reliable Cleaning Operative to join our team at Tenon FM. As a key member of our facilities management team, you will be responsible for ensuring that our customers have a better day, every day by maintaining clean, presentable, and serviceable areas.Key Responsibilities:Ensure that assigned areas are clean,...

  • Cleaning Operative

    4 weeks ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    Vacancy DescriptionWe are seeking a motivated and reliable Cleaning Operative to join our team at Tenon FM. As a key member of our facilities management team, you will be responsible for ensuring that our customers have a better day, every day by maintaining clean, presentable, and serviceable areas.Key Responsibilities:- Ensure that assigned areas are clean...

  • Cleaner / Cleaning Operative

    6 months ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    Vacancy Description ABOUT THE ROLE: We are currently recruiting for motivated, reliable and customer focused Cleaner / Cleaning Operative to join our team based in Bruntingthorpe, Lutterworth, LE17 5QS Job Type: Permanent - Full Time. Pay Rate: £11.44 per hour. It is essential that you have a valid driving license and can drive to the site . ...

  • Cleaner Operative Position

    3 weeks ago

    Bruntingthorpe, United Kingdom TENON FM Full time

    About the Cleaner / Cleaning Operative RoleWe seek a reliable and customer-focused Cleaner / Cleaning Operative to join our facilities team at Tenon FM.The successful candidate will be responsible for ensuring that assigned areas are clean, presentable, and serviceable at all times, and will conduct themselves in a professional, courteous, and appropriate...

  • Stores Person

    6 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 8.00am to 4.30pm (or 7.30am to 4.00pm)** **Temporary Ongoing Contract** **£10.42 per hour (£21,673)** - Are you passionate about cars? Do you want to start a career within the Automotive industry? Would you like to work for an organisation that offers genuine progression?_ Our client based just outside Lutterworth, are looking for an...

  • Cleaner / Cleaning Operative

    6 months ago

    Bruntingthorpe, United Kingdom Tenon FM Full time

    **ABOUT THE ROLE**: We are currently recruiting for a motivated, reliable and customer focused Cleaner / Cleaning Operative to join our team based at Bruntingthorpe, Lutterworth, LE17 5QS **Job Type**: Permanent - Full Time. **Pay Rate**: £10.42 per hour. **Working Hours**: 40 Hrs per week, 8 Hrs per day, Monday to Friday - 07:30 Hrs to 15:30...

  • Sales Administrator

    5 months ago

    Bruntingthorpe, United Kingdom ResourceBank Recruitment Full time

    **Sales Administrator/Receptionist** **Bruntingthorpe, LE17 5QS** **Fixed term contract until May 25 (Maternity cover)** **38.5 hours per week, Monday to Thursday 8.00am - 4.30pm, Friday 8.00am - 4.00pm** ***Please note a Full UK driving license is essential** **About the Role** You’ll be first point of contact for SMT customers and visitors,...

  • Sales Administrator

    5 months ago

    Bruntingthorpe, United Kingdom SMT Network Full time

    **Sales Administrator** **Bruntingthorpe, LE17 5QS** **Full time Monday to Friday** Providing exceptional customer, reception and administration services, you’ll be supporting our Used Parts and Used Equipment departments, booking in visitors, answering calls, managing post, invoicing and other PC-based work. **Other activities**: - Opening and...

  • Automotive Administrator

    5 months ago

    Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

    **Monday to Friday 8.00am to 4.30pm** **Temp ongoing** **£24,000 per year** Our client is an evolving business, supporting customer de-fleet and handover services. As vehicles are continuously developing, the work we undertake is constantly changing, therefore training will be provided to keep up to date on all manufacturer developments. **Role...