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Stadium Beverage Operations Manager

3 months ago

Burnley, Lancashire, United Kingdom Constellation Careers Full time

CONSTELLATION CAREERS

RETAIL BAR OPERATIONS MANAGER POSITION

Join our dynamic team at Constellation Careers for an exciting opportunity in stadium management.

We are seeking skilled Retail Operations Managers to oversee various sections within the venue, including the management of multiple teams in our beverage and food service areas.

Are you ready to be part of an enthusiastic and dedicated team that plays a crucial role in delivering exceptional experiences during event days?

This engaging and flexible position places you at the center of the action, allowing you to thrive in a vibrant atmosphere while accommodating your personal schedule.

Position Overview:

We require experienced, passionate, and dedicated managers to join our team.

As a Retail Operations Manager, you will oversee 4 to 8 service points on event days, ensuring smooth operations in both the home and away sections of the venue. Each service point will have a Team Leader and several Cashiers, and you will serve as their primary contact. Your responsibility will include promptly addressing customer inquiries to ensure a positive service experience.

You must effectively manage your team to help them excel in their roles. You will be expected to ensure that your operational area is fully stocked and equipped before service, taking into account anticipated customer volume, service times, and any performance targets set for you. Leading pre-shift briefings will be essential to prepare your team for the day ahead and inspire them to be proactive and enthusiastic.

Essential Qualities:

  • Inspirational Leader
  • Approachable and empathetic demeanor
  • Motivational
  • Strong customer service expertise
  • Excellent communication abilities
  • Accountability
  • Proficient in delegation and problem-solving
  • Ability to lead by example in attitude and work ethic
  • Dependable and consistently committed
  • A minimum of 2 years' experience in hospitality or bar management

Work Schedule

Part-Time Shift Work, Paid Weekly. Starting from £18.00 per hour (based on experience). Shifts will be available throughout the year on various event days, typically lasting between 4 to 5 hours.

Why Join Us?

· An excellent opportunity to be part of the excitement on event days, working flexibly in a fast-paced environment.

· Competitive compensation.

· Be part of a supportive and collaborative team.

· Acquire valuable transferable skills and work experience.

· Opportunities for advancement within your role and across other positions within Constellation Careers.

· Flexible shifts with the potential to work at a variety of venues.

Note: Applicants must be 18 years or older and will be required to handle alcoholic beverages.

Apply online now via our streamlined application form. We will reach out to you shortly, and if selected, you could be working with us in no time.