Front of House Salon Coordinator

7 days ago


London, Greater London, United Kingdom Head South Hair & Beauty Studio Full time
About the Role

Head South Hair & Beauty Studio is seeking a highly motivated and enthusiastic Salon Coordinator to join our dynamic team in the heart of Battersea. The ideal candidate will possess a passion for the beauty industry, a commitment to exceptional customer service, and the ability to thrive in a fast-paced salon environment.

We are looking for a skilled and organized individual who can effectively manage our front-of-house operations, ensuring a seamless experience for our clients. The successful candidate will be responsible for scheduling appointments, processing transactions, and maintaining a clean and organized work area.

Key Responsibilities
  • Client Communication: Respond to client inquiries, provide accurate information, and assist with scheduling appointments.
  • Customer Engagement: Foster a welcoming and attentive atmosphere by actively engaging with clients, both in-person and virtually.
  • Scheduling and Operations: Manage appointments, process transactions, and maintain a clean and organized work area, adhering to hygiene and safety standards.
  • Customer Service: Provide exceptional customer service, applying the Head South customer service methodology to ensure client satisfaction and retention.
  • Team Support: Assist the Salon Manager in content creation and social media interactions, as well as provide support to the team as needed.
Requirements
  • Previous experience in the hairdressing/beauty industry is required.
  • High school diploma or relevant work experience.
  • Positive and proactive working attitude.
  • Excellent communication skills.
  • Confident, polite, effective, and friendly.
  • Fluent in English.

We are looking for a team player who is eager to learn and grow with our salon. If you are a motivated and organized individual with a passion for the beauty industry, we encourage you to apply for this exciting opportunity.



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