Area Operations Manager
6 days ago
Job Title: Area Operations Manager
Job Type: Full-time, Permanent
Location: Southampton
Job Description:
We are seeking an experienced Area Operations Manager to join our client, a leading cleaning company in Southampton. As an Area Operations Manager, you will be responsible for driving operational performance, delivering excellent service, and demonstrating continuous improvement in service delivery, process, and engagement with both colleagues and clients.
Key Responsibilities:
- Manage day-to-day operations in the client account, including overseeing the cleaning and covering of sites
- Hold area holiday planner and ensure cover is in place for all planned absences
- Conduct audits on sites to ensure compliance with cleaning standards
- Plan and complete all additional works requested by site within agreed timescales and to budget agreed
- Conduct monthly site visits to check on service performance, support staff needs, and client liaison on all sites
- Provide support for business needs and adjoining accounts as directed by the Operations Manager
- Ensure all colleague training is up to date, including inductions, refresher training, machinery, and toolbox talks
- Ensure all site compliance documents are up to date and completed, where appropriate
- Ensure all risks, hazards, and incidents are reported, investigated, and any remedial actions completed
Requirements:
- Multi-site cleaning management experience, ideally experience with mobile cleaning and retail environment
- Strong degree of flexibility with regards to travel
- Full UK driving license
- Highly operational with a commercial focus
- Happy with overnight stays where required
- Ability to manage direct reports, ensuring cleaning standards are met
About Us:
PDA Search & Selection is a leading recruitment agency specializing in the placement of professionals in the cleaning and facilities management industry. We are proud to partner with our client to find the best talent for this exciting opportunity.
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