Sales Coordinator
6 days ago
About Maap
Maap is a design-first brand based in Melbourne, Australia.
Job Summary
We are seeking a highly motivated and organized Sales Coordinator to join our team. The successful candidate will be responsible for coordinating sales activities to drive ongoing wholesale sales growth of Maap.
Key Responsibilities
- Culture and Customer Experience
- Proactively promote Maap's vision, values, and practices to stakeholders;
- Deliver a seamless customer experience throughout the entire sales network;
- Ultimate responsibility for wholesale customers' administrative tasks (i.e. invoicing, credit notes, logistics, inventory management, warranties, samples);
- Coordinate wholesale sales for existing and future accounts according to the strategic plan;
- Communicate with wholesalers on launch plans and implementation;
- Other office-related administrative tasks.
- Filing important documents (i.e. invoices, sales orders, credit notes, warranties, spreadsheets) and communicating relevant information to all customers accurately;
- Customer administration (i.e. ensure up-to-date CRM adoption and use across the business);
- Proactively communicating with customers to increase sales;
Selection Criteria
Personal Qualities
- Self-motivated and self-confident;
Skills and Knowledge
- Sound knowledge of sales distribution processes and timeframes;
- Skilled in CRM management and general sales tracking and monitoring (NetSuite and Shopify);
- Skilled with the Office pack (Word, Excel, PowerPoint) and the Google pack (Docs, Sheets, Slides);
- Skilled in communication (email, phone, Slack);
- Experience in in-store merchandising;
- Experience in working at events like presentations, shop rides, VIP nights.
Other
- Other languages are a plus (i.e. Japanese, Mandarin, Spanish).
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