Administrative Assistant for Community Care

4 weeks ago

Clevedon, North Somerset, United Kingdom NHS Full time
About the Role

We are seeking an enthusiastic and organized Administrator to join our Community Transfer of Care Hub team. As a key member of our team, you will provide comprehensive administrative support to health and social care professionals, hospitals, GPs, service-users, and other stakeholders.

Main Responsibilities
  • Provide administrative support to the clinical and admin teams, including maintaining accurate and up-to-date patient records and data collated in the Sirona IT systems.
  • Answer telephone enquiries in a friendly and professional manner, ensuring effective and accessible communication with staff, service users, and the general public.
  • Work closely with colleagues from acute hospitals, social care, primary care, and the Integrated Care Board to support the delivery of the admin component within the Community Transfer of Care Hub.
Requirements
  • Familiarity with IT systems, including electronic patient records and databases.
  • Excellent communication and organizational skills, with the ability to work under pressure and meet deadlines.
  • Previous experience of working in a demanding office environment, preferably in a healthcare setting.
  • Ability to handle sensitive and confidential issues, with a high level of discretion and confidentiality.
What We Offer

As a valued member of our team, you will receive a competitive Agenda for Change salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme. We also offer opportunities for professional development and growth within the NHS.

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