Administrative Support Professional

3 weeks ago


Clevedon, North Somerset, United Kingdom Sirona care & health CIC Full time

About the Role

We are seeking an experienced Administration Support Officer to join our Podiatry team at Sirona care & health CIC. As an Administration Support Officer, you will play a vital role in supporting patients to optimise their experience.

Main Responsibilities

Key responsibilities of the role include:

  • Supporting the optimisation of clinical diaries through following administrative standard operating procedures.
  • Answering calls and responding to patient queries in a timely and professional manner.
  • Booking appointments and sending out appropriate patient communication.
  • Registering referrals and maintaining accurate records.
  • Working in our electronic notes system (EMIS) and adding relevant documentation to patient records.

About Us

Sirona care & health CIC is a Community Interest Company committed to providing high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. We pride ourselves on delivering a personal approach and taking pride in what we do.

What We Offer

We offer a range of benefits, including NHS Agenda for Change Salary, Terms and Conditions, and the NHS pension scheme. Please see the benefits leaflet attached to this advert for details.

Person Specification

Essential qualifications and experience include:

  • NVQ 2 in Administration or equivalent experience.
  • Administration experience in a customer/client environment.

Desirable qualifications and experience include:

  • Experience working in a health/social care or service-oriented organisation.


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