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Business Development Manager

2 months ago

Chelmsford, Essex, United Kingdom Bionic Services Ltd Full time
About Bionic Services Ltd

Bionic Services Ltd is a leading business comparison and switching service provider, dedicated to making it easier for small businesses to run efficiently and earn customer loyalty.

We combine human expertise with smart technology and data to match business owners with the best deals on their business essentials, including energy, connectivity, insurance, and finance.

Our team of experts partners with leading price comparison websites to provide innovative solutions that help businesses overcome financial challenges and achieve their goals.

Job Summary

We are seeking an experienced Sales Team Leader to join our team at Bionic Services Ltd. As a Sales Team Leader, you will be responsible for leading and managing a team of Junior Finance Brokers, providing guidance, training, and support to help them develop the skills and expertise required to excel in their positions.

Your leadership will play a crucial role in delivering exceptional customer outcomes while maintaining high compliance scores.

Key Responsibilities
  1. Team Leadership: Provide strong leadership to the sales team, setting clear expectations and performance goals.
  2. Sales Performance: Monitor individual and team performance, ensuring that sales targets and KPIs are consistently met or exceeded.
  3. Coaching and Training: Conduct regular coaching sessions and training to enhance the skills and product knowledge of team members.
  4. Performance Evaluation: Evaluate the performance of team members, providing feedback and implementing actions as needed.
  5. Reporting: Prepare and present regular reports on team performance, sales metrics, and progress toward goals.
  6. Customer Service: Ensure that the team provides exceptional customer service and resolves customer enquiries and issues promptly.
  7. Team Motivation: Create a positive and motivating work environment to boost team morale and engagement.
  8. Process Improvement: Identify areas for process improvement and implement changes to enhance team efficiency and effectiveness.
Requirements

To be successful in this role, you will need:

  • 12+ months of team leadership experience, showcasing strong leadership skills.
  • Knowledge of unsecured finance products, including personal loans, credit cards, and consumer lending options.
  • Expertise in underwriting processes, focusing on creditworthiness, debt-to-income ratios, and risk evaluation for unsecured loans.
  • Proficient in credit risk management, assessing borrower profiles using financial data and credit scores.
  • Familiar with diverse financial products, understanding their benefits, risks, and target markets.
  • Strong regulatory and compliance knowledge in unsecured lending, ensuring adherence to legal frameworks.
  • Target-driven, consistently exceeding sales goals and identifying growth opportunities.
  • Consultative sales approach, skilled in understanding customer needs and providing tailored solutions.
  • Excellent communication skills across verbal, written, and listening formats.
  • Skilled in building rapport with individuals from diverse backgrounds.
  • Diplomatic and empathetic in handling challenging customer interactions.
  • Proactive and committed to learning and development.
  • Resilient, able to thrive under pressure and maintain high-quality performance in fast-paced environments.
Benefits

As a Sales Team Leader at Bionic Services Ltd, you will enjoy a range of benefits, including:

  • Private healthcare cover
  • Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
  • Eyecare scheme
  • 25 days annual leave plus the 8 UK bank holidays, increasing with tenure
  • 1 paid family/religious day of leave per year - following successful probation period
  • 1 paid charity volunteering day per year
  • Option to buy/sell up to an additional 3 days leave per year
  • Enhanced maternity, paternity or shared parental leave
  • 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
  • Flexible working options & a hybrid work approach
  • Auto-enrolled salary sacrifice pension scheme
  • Life assurance
  • Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
  • Cycle to work scheme
  • Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
  • Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
  • Long service awards