B2B Client Delivery Specialist

4 weeks ago

West Bromwich, Sandwell, United Kingdom GCL Full time
The Role

We are seeking a highly motivated and results-driven individual to join our team as a B2B Client Delivery Executive. As a key member of our sales team, you will be responsible for carrying out unscripted telephone appointment making, data cleansing, research, and lead generation campaigns throughout the UK and Europe on behalf of our clients.

Your attitude, aptitude, and enthusiasm are more important to us than years of experience. We are invested in training each and every one of our staff to perform to their best and meet the needs of our campaigns. If you can demonstrate a good telephone manner, are a confident and clear communicator, and are willing to learn, we'd love to hear from you.

Key Responsibilities
  • Carry out unscripted telephone calls on behalf of clients to book appointments with relevant prospects.
  • Provide product information and answer questions about product specifications.
  • Complete data cleansing activities to ensure accurate and up-to-date information.
  • Conduct market research into various industries to identify new business opportunities.
  • Contribute to lead generation campaigns of various makeups to drive business growth.
  • Enter prospect details into our company database accurately and efficiently.
Requirements
  • Good telephone manner and excellent verbal and interpersonal communication skills.
  • Good command of the English language and grammar.
  • Ability to work to targets: call volumes, conversations, and leads.
  • Time management skills and ability to prioritize tasks effectively.
  • Client liaison and good customer service skills.
  • A team player with the ability to self-motivate and work independently.
  • Computer literate, including MS Word, Excel, Outlook, and Access.
  • Planning and organisational skills to manage multiple tasks and projects.
What We Offer

As well as a competitive salary, GCL always looks to develop talented employees and promote from within. There is an excellent opportunity for candidates who wish to use their experience gained to date and acquired whilst working at GCL to achieve promotion within the company.

GCL has a fantastic office environment, and this role works standard business hours of 8.30 am – 4.30 pm from Monday – Thursday and 8.30 am – 3.35 pm on Friday. Located in our offices in Quay Place, we are based right next to the bustling Brindley Place in Birmingham. GCL currently uses a hybrid working model designed to meet the needs of each employee. We are open to flexible working, a split between the office and home, or complete remote working.

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