German B2B Client Delivery Specialist

2 months ago

West Bromwich, Sandwell, United Kingdom GCL Full time
The Role

We are seeking a highly motivated and skilled German-speaking B2B telemarketing professional to join our team at GCL. As a Client Delivery Executive, you will be responsible for carrying out unscripted telephone appointment making, data cleansing, research, and lead generation campaigns throughout the UK and Europe on behalf of our clients.

Your attitude, aptitude, and enthusiasm are more important to us than years of experience. We are invested in training each and every one of our staff to perform to their best and meet the needs of our campaigns. If you can demonstrate a good telephone manner, are a confident and clear communicator, and are willing to learn, we'd love to hear from you. This role also requires an excellent level of spoken German.

Key Responsibilities
  • Carry out unscripted telephone calls on behalf of clients.
  • Answer questions about product specifications.
  • Book appointments with relevant prospects.
  • Complete data cleansing activities.
  • Carry out market research into various industries.
  • Provide input into lead generation campaigns of various makeups.
  • Accurately and efficiently enter prospect details into the company database.
Requirements
  • Good telephone manner.
  • Excellent verbal and interpersonal communication.
  • Good command of German language and grammar.
  • Ability to work to targets: call volumes, conversations, and leads.
  • Time management skills.
  • Client liaison and good customer service.
  • A team player with the ability to self-motivate.
  • Computer literate including MS Word, Excel, Outlook, and Access.
  • Planning and organisational skills.
What We Offer

As well as a competitive salary, GCL always looks to develop talented employees and promote from within. There is an excellent opportunity for candidates who wish to use their experience gained to date and acquired whilst working at GCL to achieve promotion within the company.

GCL has a fantastic office environment, and this role works standard business hours of 8.30 am – 4.30 pm from Monday – Thursday and 8.30am – 3.35pm on Friday. Located in our offices in Quay Place, we are based right next to the bustling Brindley Place in Birmingham. GCL currently uses a hybrid working model designed to meet the needs of each employee. We are open to flexible working, a split between the office and home, or complete remote working.

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