Customer Service Coordinator
3 weeks ago
We are excited to announce two new opportunities for the role of Receptionist within our dynamic garage business. These positions are full-time, Monday to Friday, and will be entirely office-based. Joining our team means becoming part of a vibrant and growing company.
Key Responsibilities
In this role, you will report directly to the business owner, with additional support from the Garage Manager. Your responsibilities will include:
- Welcoming customers with a warm and professional demeanor
- Managing incoming calls, directing them appropriately, and taking messages as needed
- Coordinating appointments, including scheduling repairs and MOTs
- Ordering necessary parts from approved suppliers
- Providing comprehensive administrative support, including data entry and record maintenance
- Handling incoming and outgoing mail efficiently
- Assisting with basic financial tasks such as invoicing and expense management
- Maintaining an inventory of office supplies and placing orders as required
Candidate Profile
- Previous experience in a receptionist role is essential
- Experience in the automotive industry is advantageous but not mandatory
- Excellent customer service skills and a friendly phone manner
- Strong organizational and administrative abilities
- Proficient in IT and computer applications
- Attention to detail is crucial
- Able to manage multiple tasks effectively
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