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Service Coordinator

2 months ago


Bristol, Bristol, United Kingdom Clearwater People Solutions Ltd Full time

Clearwater People Solutions Ltd is seeking a highly organized and detail-oriented Service Coordinator to join their team. The successful candidate will be responsible for coordinating with commercial customers to arrange installation appointments, including exchanges, maintenance, and new connections.

Key responsibilities for the Service Coordinator include:

  • Efficiently arranging appointments for engineers within the region, considering travel time, engineer skill levels, and customer demand.
  • Handling high volumes of inbound and outbound customer queries related to appointment booking.
  • Responding to general customer inquiries according to customer contract requirements.

Key skills and experience for the Service Coordinator include:

  • Up to 2 years of experience in coordination or scheduling, with a strong focus on customer service.
  • Excellent keyboard and computer skills, with the ability to multitask and problem-solve.
  • Strong written and spoken communication skills, with the ability to effectively communicate with customers and internal stakeholders.

The ideal candidate will have a strong customer service background and be able to work in a fast-paced environment. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.