Current jobs related to Customer Service Coordinator - Bristol, Bristol - Sutton Recruitment
-
Customer Service Coordinator
1 month ago
Bristol, Bristol, United Kingdom Limbs & Things Full timeJob Title: Customer Service CoordinatorWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Limbs & Things. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely and effective communication with customers, both...
-
Customer Service Coordinator
1 month ago
Bristol, Bristol, United Kingdom Limbs & Things Full timeJob Title: Customer Service CoordinatorWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Limbs & Things. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely and effective communication with customers, both...
-
Customer Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom St. Modwen Full timeJob Title: Customer Service CoordinatorAt St. Modwen, we're committed to delivering exceptional customer experiences and we're seeking a skilled Customer Service Coordinator to join our team.Job Purpose:The Customer Service Coordinator will be responsible for managing customer concerns, providing exceptional customer service, and assisting in the development...
-
Customer Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom St. Modwen Full timeJob Title: Customer Service CoordinatorAt St. Modwen, we're committed to delivering exceptional customer experiences and we're seeking a skilled Customer Service Coordinator to join our team.Job Purpose:The Customer Service Coordinator will be responsible for managing customer concerns, providing exceptional customer service, and assisting in the development...
-
Customer Service Coordinator
1 week ago
Bristol, Bristol, United Kingdom Travail Employment Group Full timeJob Summary:We are seeking an experienced Customer Service Coordinator to join our team at Travail Employment Group. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service to clients via phone, email, and...
-
Customer Service Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom St. Modwen Full timeJob Title: Customer Service CoordinatorAt St. Modwen, we're committed to delivering exceptional customer experiences and building thriving communities.Job PurposeAs a Customer Service Coordinator, you will be responsible for managing customer concerns, providing exceptional customer service, and assisting in the development of customer service standards,...
-
Customer Service Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom St. Modwen Full timeJob Title: Customer Service CoordinatorAt St. Modwen, we're committed to delivering exceptional customer experiences and building thriving communities.Job PurposeAs a Customer Service Coordinator, you will be responsible for managing customer concerns, providing exceptional customer service, and assisting in the development of customer service standards,...
-
Customer Service Coordinator
1 week ago
Bristol, Bristol, United Kingdom Travail Employment Group Full timeJob Title: Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Travail Employment Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:* Provide support to our engineers via phone and email to take...
-
Customer Services Coordinator
3 days ago
Bristol, Bristol, United Kingdom Travail Employment Group Full timeJob DescriptionRole OverviewDue to continued growth, Travail Employment Group is seeking a Customer Services Administrator to join their team.This role offers the opportunity to work within a close-knit team of 4, as part of a wider team of 18, with the full support of a management team.Main ResponsibilitiesProviding administrative support to the...
-
Customer Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Reed Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Reed. As a key member of our logistics operations, you will be responsible for managing daily operations, customer service, and inventory control in a fast-paced environment.This is an exciting opportunity to work for a leading logistics...
-
Customer Service Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Reed Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Reed. As a key member of our logistics operations, you will be responsible for managing daily operations, customer service, and inventory control in a fast-paced environment.This is an exciting opportunity to work for a leading logistics...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate services to meet customer needs and expectationsDevelop and maintain...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate services to meet customer needs and expectationsDevelop and maintain...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate service delivery to meet customer needs and expectationsDevelop and...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate service delivery to meet customer needs and expectationsDevelop and...
-
Sales and Customer Service Coordinator
1 week ago
Bristol, Bristol, United Kingdom Simple Recruitment (South West) Ltd Full timeAbout the Role:We are seeking a highly organized and detail-oriented Sales and Customer Service Administrator to join our team at Simple Recruitment (South West) Ltd. The successful candidate will be responsible for managing all incoming customer orders, ensuring clear communication and timely follow-ups, following our sales procedures.Key...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate services to meet customer needs and expectationsDevelop and maintain...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeService Coordinator OpportunityWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate services to meet customer needs and expectationsDevelop and maintain...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeJob Title: Service CoordinatorWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate service delivery to meet customer needs and expectationsDevelop and...
-
Service Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Bromford Full timeJob Title: Service CoordinatorWe are seeking an experienced Service Coordinator to join our team at Bromford. As a key member of our team, you will be responsible for coordinating services to ensure seamless delivery and exceptional customer experience.Key Responsibilities:Coordinate service delivery to meet customer needs and expectationsDevelop and...
Customer Service Coordinator
2 months ago
Location: Avonmouth, BS11 9YL
Sector: Administration
Type: Permanent
Salary: £26, £28,000.00
Sutton Recruitment is seeking a highly organized and detail-oriented Customer Service Administrator to join a leading global storage solution provider. The company offers innovative and reliable storage options worldwide, catering to businesses and consumers.
About the CompanyThe company has a legacy dating back to the 1980s and has revolutionized the global storage industry. With an extensive presence spanning 90 countries, they offer a comprehensive range of storage options through six distinct brands. From self-storage to temperature-controlled facilities and dry storage, they cater to a wide range of industries such as pharmaceuticals, food, and renewable energy.
Key Responsibilities- Service and Maintenance Administration
- Daily follow-ups with 3rd party contractors
- Rental extensions and transport booking amendments
- Customer courtesy calls and email reminders re rental end periods
- Invoicing and invoicing queries
- Credit control support, tracking and adjustments
- Credits for hire period misalignment
- Alignment of box numbers managing bookings to reflect the type of unit delivered
- Transport tracking – ETA's and schedule changes
- Answer incoming calls if not picked up by Sales Team within relevant time frame/number of rings
- Request credit checks from Finance Team including Sales Team
- Set up customer accounts from the Account Application Forms on TcRS (internal invoice / inventory / order system) once approved
- Streamlined Communication: A Service Administrator can ensure clear and consistent communication between customers and the service team, addressing enquiries promptly and accurately.
- Efficient Documentation: By managing and organising all necessary paperwork, including service records for the arctic-store brand and export documentation, the Service Administrator helps maintain compliance and reduces delays for a more enhanced feel for the customer journey.
- Enhanced Customer Experience: By coordinating service schedules and follow-ups, the Service Administrator ensures that customers receive timely updates and support, enhancing their overall experience.
- Problem Resolution: Acting as a point of contact for customer issues, the Service Administrator can quickly escalate and resolve problems, ensuring customer satisfaction.
- Support for Service Manager: By handling administrative tasks, the Service Administrator allows the Service Manager to focus on strategic initiatives and service improvements.
- Data Management: Keeping accurate records of customer interactions and service history helps in analysing trends and improving service quality.
- Compliance and Regulations: Ensuring all F-Gas licences are kept on file and up-to-date reducing the risk of legal issues.
- Export Paperwork: Completing all export paperwork for any parts that are needed for the fleet.
- Complete Supplier Evaluation Forms: Manage supplier evaluation forms / questionnaires in collaboration with relevant colleagues.
- Self-motivated to work safely and competently
- Good communication skills and the ability to build relationships with team colleagues and other members of staff and external parties
- Working hours: 40 hours per week, permanent contract - 8am until 5pm.
- Bonus: Company discretion, paid twice annually, after probation.
- Holidays: 25 days holiday plus bank holidays.
- Life Assurance: 4 x salary - death in service benefit.
- Private Health Insurance, including optical and dental: After probation period.
- Job Types: Permanent, Full-time
- Salary: £26, £28,000.00
- Expected hours: 40 per week
