Sales and Customer Service Coordinator
1 week ago
About the Role:
We are seeking a highly organized and detail-oriented Sales and Customer Service Administrator to join our team at Simple Recruitment (South West) Ltd. The successful candidate will be responsible for managing all incoming customer orders, ensuring clear communication and timely follow-ups, following our sales procedures.
Key Responsibilities:
- Manage all incoming customer orders, ensuring clear communication and timely follow-ups, following our sales procedures.
- Partner with the Business Development Manager to onboard new customers, guiding them through the set-up process and ensuring a seamless experience.
- Generate regular sales reports using data from orders and sales activities to track performance and identify trends.
- Work alongside the Business Development Manager to coordinate and send out samples, sales materials, and price lists to both new and existing customers as needed.
About You:
To be successful in this role, you will need to have strong communication and organizational skills, with the ability to work effectively in a team environment. You will also need to be able to efficiently undertake all responsibilities under each of the four pillars that define this position: Existing Customer Management, New Customer Onboarding, Sales Reporting, and Team Collaboration.
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