Senior Clinical Operations Manager

1 week ago

Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time
About the Role

We are seeking an experienced and highly motivated individual to join our team as a Senior Clinical Operations Manager at Leeds Teaching Hospitals. This is an exciting opportunity to lead and manage a clinical service unit, comprising a number of specialties and support services.

Key Responsibilities
  • Manage the performance of the unit, providing regular reports to the Chief Nurse/Deputy Chief Executive
  • Management of delegated pay and non-pay budgets and maintaining financial balance
  • Responsible for ensuring robust processes are in place for patient administration and to record and code activity within the unit, ensuring income is received
  • Leads the development of business cases whether for changes to service, new equipment or new posts
  • Line management of designated unit staff, for example Business/Patient Service Manager(s)
  • Ensure regular and effective appraisal and personal development planning for staff who work in the unit
  • Leads service planning and strategy within the unit, engaging with Clinical Director, Head of Nursing (or equivalent) and corporate functions
  • Ensures the involvement of patients, staff and other stakeholders in service planning and development including communicating major change to staff and other stakeholders
  • Responsible for ensuring that local and national policies are properly and consistently interpreted and implemented within the unit
  • Responsible for agreeing and delivering Service Level Agreement contracts in conjunction with corporate services and other stakeholders
  • Develop management capability within the team, providing supervision, coaching and mentorship to others and supporting managers in this process
  • Participate in the Senior Managers on call rota, ensuring that senior managers and clinicians within the unit are equipped to act in the event of MAJAX
  • Lead specific project work as directed by the Chief Nurse/Deputy Chief Executive and support others within the unit in this process
  • Deputise for the Chief Nurse/Deputy Chief Executive as directed
Requirements
  • Experience of successful operational management at a middle/senior management level
  • Budgetary management
  • Demonstrates ability to develop and utilise effective professional networks
  • Operational and business planning and implementation and options appraisal
  • Management of staff from a range of professional and occupational backgrounds
  • Excellent change management skills including service reconfiguration
  • Ability to lead service redesign projects
  • Proven track record in the development and delivery of business plans and business development cases
  • Ability to anticipate problems, appraise risks and make effective decisions Analytical skills, literacy and numeracy
  • Personal commitment, enthusiasm and professional drive to lead and innovate
  • Able to communicate in a highly complex service relating information to senior managers and external customers
  • Ability to lead highly complex multidisciplinary teams based on different sites across the organisation
  • Manage clinical and business risks developing action plans to improve performance
  • Able to develop and deliver business plans and cases
Qualifications
  • Educated to degree level or equivalent professional qualification
  • Continuing professional development
Skills and Behaviours
  • Knowledge of workforce planning principles and practice Sound understanding of the NHS plan and modernisation agenda
  • Comprehensive knowledge and practical understanding of financial and commissioning frameworks. Understanding of PBR and its impact
  • Capacity planning, managing waiting lists and developing business cases
  • Knowledge of performance management principles and practice
  • Strong negotiation and influencing skills
  • Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
  • Working well under pressure of time and resources
  • Fair, honest and consistent in approach
  • Self management, demonstrating resilience

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