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Customer Service Associate

2 months ago


Keynsham, Bath and North East Somerset, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Night Replenishment Assistant. As a key member of our supermarket team, you will play a vital role in ensuring our customers receive an exceptional shopping experience.

Key Responsibilities:
  • Provide excellent customer service and support to customers in a fast-paced retail environment.
  • Replenish stock and maintain a high level of store presentation to ensure a positive shopping experience for customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge in areas such as customer service, stock management, and visual merchandising.
Requirements:
  • Previous experience in a retail or customer-facing role is desirable.
  • Ability to work effectively in a team environment and communicate effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Basic math skills and accuracy when handling cash and operating a point of sale system.
Benefits:
  • Competitive hourly rate of £11.55.
  • Opportunities for career development and progression within the John Lewis Partnership.
  • Discounts on Waitrose products and services.
  • Access to exclusive Partnership hotels and other benefits.