IT Support Technician

2 weeks ago

Keynsham, Bath and North East Somerset, United Kingdom beBee Professionals Full time

Responsibilities:
- Provide technical support and troubleshooting assistance to users experiencing IT-related issues.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Diagnose and resolve hardware and software problems remotely and onsite.
- Document support tickets, resolutions, and procedures in a helpdesk system.
- Train end-users on IT systems and software applications.
Requirements:
- Associate degree or technical certification in Information Technology or related field.
- Strong technical skills and knowledge of computer hardware, software, and operating systems.
- Excellent problem-solving and customer service skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Experience in IT support or a helpdesk role preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and certification.
- Exposure to cutting-edge technology and projects.
- Supportive and collaborative work environment.

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