Hospitality Operations Manager

4 weeks ago


North West London, United Kingdom Pizzarova Full time

Join Our Team as a General Manager

We are seeking dynamic leaders in the hospitality sector to become part of our expanding team as a General Manager.

About Us

Since our inception, we have been passionate about delivering exceptional food experiences. Our journey began with a mobile pizza oven, serving delicious handmade sourdough pizzas to our community. As we grew, so did our commitment to quality and customer satisfaction.

Now, as we venture beyond our original location, we are excited to welcome new team members who share our enthusiasm for great food and hospitality.

The Role

As a General Manager, you will play a crucial role in ensuring that our customers receive outstanding service while leading a dedicated team. We value a hands-on approach, where you will be actively involved in both the kitchen and front-of-house operations.

Key Responsibilities

  • Oversee staff performance to ensure adherence to food quality and safety standards.
  • Foster a vibrant and energetic atmosphere during shifts, embodying the spirit of our brand.
  • Manage and mentor a team of up to 6 staff members, coordinating lunch and dinner services.
  • Engage in all facets of the operation, from customer service to food preparation and administrative tasks.
  • Monitor and manage costs related to sales and labor.
  • Drive sales and operational efficiency while championing exceptional customer service.
  • Train and develop team members, including shift leaders.
  • Take ownership of your location, utilizing your skills and personality to make a significant impact.
  • Handle food and beverage ordering and inventory management.

What We Offer

We provide a competitive salary of up to £42,000, along with:

  • 28 days of paid holiday.
  • Complimentary staff meals and a generous discount for friends and family.
  • Closure for company-wide celebrations.
  • A maximum of 40 hours per week with incentives for a healthy work-life balance.
  • Access to wage advances throughout the month.
  • A supportive management team and opportunities for professional growth.

Job Type: Full-time

Pay: £35,000.00 - £42,000.00 per year

Additional Benefits:

  • Discounted or complimentary meals.
  • Employee discounts.

Schedule:

  • Flexible hours.
  • Weekend availability.

We look forward to learning more about you and how you can contribute to our team.


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