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Assistant Aftersales Manager

2 months ago


London, Greater London, United Kingdom Rubber Duck Cars Full time
Job Title: Assistant Aftersales Manager

We are seeking a highly skilled and motivated Assistant Aftersales Manager to join our team at Rubber Duck Cars. As a key member of our Aftersales department, you will play a vital role in delivering exceptional customer service and driving business growth.

Key Responsibilities:
  • Support the effective management of the Aftersales function, ensuring seamless operations and maximum efficiency.
  • Maximize the use of available resources to optimize department performance and customer satisfaction.
  • Develop and maintain strong relationships with customers, identifying and meeting their needs to deliver a positive experience.
  • Work collaboratively with colleagues to achieve business objectives, sharing knowledge and expertise to drive improvement.
  • Identify opportunities for process improvement, reducing waste and increasing productivity.
What We Offer:
  • A competitive salary and industry-leading benefits package.
  • 33 days annual leave, plus an annual leave purchase and sale scheme.
  • Pension scheme and life assurance.
  • Employee vehicle purchase scheme and discounts on services and parts.
  • One day per year to volunteer for a charity of your choice.
  • Cycle to work purchase scheme and access to Perks at Work discount website.

At Rubber Duck Cars, we value our employees and offer a structured approach to training and development, with opportunities to progress and grow within the company.