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Richmond, Greater London, United Kingdom Harbour Hotels Full time{"title": "Hotel Receptionist Opportunity", "description": "At Harbour Hotels, we are seeking a skilled Hotel Receptionist to join our team at Richmond Harbour Hotel and Spa. As a key member of our front desk team, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a seamless experience.The ideal candidate...
IT Service Desk Manager
2 months ago
We are working with a rapidly growing software company that has developed a platform to support IT service providers in delivering Microsoft capabilities.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The company has experienced significant growth over the last 18 months, scaling the team from 3 to 25 people globally and aiming to hire another 50 employees across the next year.
One of the key hires is to manage the support for their current clients, leveraging the chatbox to resolve issues that could be bugs in the platform, user error, or Microsoft issues to ensure exceptional service.
This role will evolve into leading a team of technical support specialists and taking a more proactive role with clients and the community.
With future equity opportunities, the ability to progress quickly and become part of a dynamic and innovative company in the IT channel.
Requirements:
- Able to commute to the office 3 times a week.
- Previous experience with Intune and Microsoft.
- Previous experience within an IT service provider or software vendor would be beneficial.
