Front Desk Associate
3 weeks ago
About Us
At Young's Pubs, we're passionate about delivering exceptional customer experiences in a warm and welcoming environment. Our team is dedicated to providing top-notch service, and we're looking for a talented Receptionist to join our crew
What We Offer
- Access to our Career Pathway, Apprenticeships, and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's pubs and hotels
- Share Save Scheme
- Company Pension Scheme
About the Role
We're seeking a friendly and outgoing Receptionist to join our team at The Orange Tree pub. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service, managing reservations, and ensuring a smooth and efficient experience for our guests.
Key Responsibilities
- Provide exceptional customer service to our guests, responding to their needs and resolving any issues promptly
- Manage reservations, check-ins, and check-outs, ensuring a seamless experience for our guests
- Work collaboratively with our hospitality team to ensure a warm and welcoming environment
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
What We're Looking For
We're looking for a talented and enthusiastic Receptionist who is passionate about delivering exceptional customer experiences. You'll have a proven track record of providing top-notch service, excellent communication skills, and a keen eye for detail. If you're a team player with a positive attitude and a passion for hospitality, we'd love to hear from you
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