Business Development Manager

2 weeks ago


Rotherham, Rotherham, United Kingdom IN n OUT Autocentres Full time
About the Role

We are seeking a highly skilled and experienced Business Development Manager to join our team at IN n OUT Autocentres. As a key member of our management team, you will be responsible for driving business performance and improvement, while delivering exceptional customer service.

Key Responsibilities:

  • Lead and manage a team of technicians and customer service representatives to ensure excellent customer satisfaction and high-quality service delivery.
  • Develop and implement business strategies to drive growth, improve efficiency, and increase customer loyalty.
  • Collaborate with the Centre Manager to set and achieve business objectives, including sales targets and customer satisfaction metrics.
  • Provide coaching and training to team members to enhance their skills and knowledge, and to ensure they are equipped to deliver exceptional customer service.
  • Monitor and analyze business performance data to identify areas for improvement and implement changes to drive business growth.

Requirements:

  • Proven experience in a management role, preferably in the automotive service industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong business acumen, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Full driving license and a clean driving record.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development opportunities.


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