Customer Service Representative

7 days ago


Midlothian, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a Customer Advisor, you will play a key role in providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a strong knowledge of our products and services, including their features and benefits.
  • Teamwork: Work collaboratively with other team members to achieve sales targets and provide a seamless shopping experience.
  • Store Operations: Assist with store operations, including maintaining a clean and organized store environment, and ensuring that all products are properly displayed and stocked.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Product Knowledge: Strong knowledge of our products and services, with the ability to effectively communicate their features and benefits to customers.
  • Adaptability: Ability to adapt to changing situations and priorities, with a flexible and proactive approach.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a Boots Retirement Savings Plan and generous employee discount.
  • Training and Development: Ongoing training and development opportunities, including award-winning training accredited by the Institute of Customer Service.
  • Career Progression: Opportunities for career progression and advancement within the company.


  • Midlothian, United Kingdom Pontoon Full time

    Job Title:?Customer Service Representative Location: Edinburgh City Centre Pay Rate:?£13.49p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 2 days per week in the office after training Contract Type:?Temporary - 12 months. Start Date: 21st October 2024 Do you enjoy building relationships with customers and colleagues and are...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Search. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.Key Responsibilities:Manage customer orders and work closely with logistics teams to ensure timely and efficient delivery.Handle...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Search. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.Key Responsibilities:Manage customer orders and work closely with logistics teams to ensure timely and efficient delivery.Handle...


  • Midlothian, United Kingdom Search Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Search. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to inbound calls from new and existing customers, providing product information and...


  • Midlothian, United Kingdom Search Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Search. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to inbound calls from new and existing customers, providing product information and...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Language Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled German language customer service representative to join our dynamic team at Search. As a customer service administrator, you will be responsible for managing the...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Language Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled German language customer service representative to join our dynamic team at Search. As a customer service administrator, you will be responsible for managing the...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for...


  • Midlothian, United Kingdom Search Full time

    Job Title: German Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for...


  • Midlothian, United Kingdom Search Full time

    Job Title: Arabic Speaking Customer Service AdministratorLocation: EdinburghSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAre you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?Our client, a global leader in their industry, is seeking a...


  • Midlothian, United Kingdom Search Full time

    Job Title: Arabic Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Arabic Speaking Customer Service Representative to join our dynamic team at Search. As a key member of our customer service team, you will be responsible for delivering...


  • Midlothian, United Kingdom Search Full time

    Job Title: Arabic Speaking Customer Service RepresentativeLocation: RemoteSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAbout the Role:We are seeking a highly skilled Arabic Speaking Customer Service Representative to join our dynamic team at Search. As a key member of our customer service team, you will be responsible for delivering...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled French Speaking Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Manage customer orders and work closely with logistics teams to ensure timely and efficient...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled French Speaking Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Manage customer orders and work closely with logistics teams to ensure timely and efficient...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled Italian Speaking Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and maintaining strong relationships with carriers and customers.Key Responsibilities:Manage...


  • Midlothian, United Kingdom Search Full time

    Job Summary:We are seeking a skilled Italian Speaking Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and maintaining strong relationships with carriers and customers.Key Responsibilities:Manage...


  • Midlothian, United Kingdom Search Full time

    Job SummaryWe are seeking a highly skilled and fluent French speaking Customer Service Advisor to join our team at Search. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving any issues that may arise, and ensuring that our clients are satisfied with our services.About the RoleThe...


  • Midlothian, United Kingdom Search Full time

    Job SummaryWe are seeking a highly skilled and fluent French speaking Customer Service Advisor to join our team at Search. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving any issues that may arise, and ensuring that our clients are satisfied with our services.About the RoleThe...