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Customer Service Representative

2 months ago


Midlothian, United Kingdom Search Full time

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Search. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.

Key Responsibilities:

  • Manage customer orders and work closely with logistics teams to ensure timely and efficient delivery.
  • Handle internal and external customer inquiries and resolve issues quickly and efficiently.
  • Maintain strong relationships with carriers and customers to ensure high levels of satisfaction.

Requirements:

  • Strong multitasking skills and ability to work in a fast-paced environment.
  • Proficiency in computer software and systems.
  • Excellent written and verbal communication skills.
  • Adaptability, dependability, and problem-solving abilities.
  • Ability to work collaboratively and respect others.

About Search:

Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.