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German Speaking Customer Service Representative
2 months ago
Job Title: German Speaking Customer Service Representative
Location: Remote
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
About the Role:
We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving issues efficiently.
Key Responsibilities:
- Manage current customer accounts and build strong relationships with carriers and customers
- Handle a high volume of inbound calls and provide timely responses
- Provide quotes, arrange bookings, and take payments
- Demonstrate excellent multitasking skills and proficiency in computer software
- Represent the company in a professional manner and serve as a role model to other employees
Requirements:
- Excellent written and verbal communication skills in German
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities
What We Offer:
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
