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Italian Speaking Customer Service Representative
2 months ago
Job Summary:
We are seeking a skilled Italian Speaking Customer Service Representative to join our team at Search. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and maintaining strong relationships with carriers and customers.
Key Responsibilities:
- Manage customer orders and work closely with logistics teams to ensure timely and accurate delivery.
- Handle internal and external customer inquiries via phone and email, providing prompt and professional responses.
- Maintain strong relationships with carriers and customers through effective communication and issue resolution.
- Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer satisfaction.
Requirements:
- Strong multitasking skills and ability to work in a fast-paced environment.
- Proficiency in computer software and systems, including [insert specific software or systems as needed].
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues.
- Adaptability, dependability, and problem-solving abilities, with a strong focus on customer satisfaction.
- Willingness to work collaboratively and respect others in a team environment.
About Search:
Search is an equal opportunities recruiter, committed to providing a fair and inclusive recruitment process. We welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
