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German Speaking Customer Service Representative
2 months ago
Job Title: German Speaking Customer Service Representative
Location: Remote
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
About the Role:
We are seeking a highly skilled Customer Service Representative with fluency in German to join our dynamic team at Search. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving issues efficiently.
Key Responsibilities:
- Manage current customer accounts and provide proactive support to ensure customer satisfaction
- Handle a high volume of inbound calls and respond to customer inquiries in a timely and professional manner
- Build and maintain relationships with carriers and customers to drive business growth
- Provide quotes, arrange bookings, and take payments while ensuring accuracy and attention to detail
- Represent the company in a professional manner and serve as a role model to other employees
Requirements:
- Excellent written and verbal communication skills in German and English
- Adaptability to changes in the work environment and ability to work effectively in a team
- Accuracy and ability to produce high-quality work
- Dependability and strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities
What We Offer:
As a valued member of our team, you will have the opportunity to work with a global leader in their industry and contribute to the success of our customer support team. We offer a competitive salary, comprehensive training, and opportunities for career growth and development.
Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
