Network Engineer
6 days ago
Job Summary
Technical Support Engineer – x4
Position: Technical Support Specialist (24/7)
Company: Lorien
Job Type: Permanent, 40 hours per week, 4-on, 4-off shifts.
Salary: £28,000 - £30,000 (DOE)
About the Role:
As a Technical Support Specialist, you will be part of a dynamic team, providing critical support across various in-demand technology platforms. This role goes beyond basic IT support, offering you the opportunity to develop expertise in areas like infrastructure, networking, and security.
- Provide support in diverse technical areas including Windows Server, Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies.
- Contribute to server maintenance, patching, backups, and continuous improvement of IT environments.
Key Responsibilities:
- Deliver exceptional technical support to internal and external stakeholders.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Stay up-to-date with industry trends and emerging technologies.
Requirements:
- 1+ year of experience in an IT support desk role, preferably within a Managed Service Provider (MSP), internal IT support, or telecommunications/networking environment.
- Strong knowledge of networking and servers, with certifications a nice to have e.g. li>
- Ability to work a 4-on, 4-off shift pattern, including nights, weekends, and public holidays.
What We Offer:
- Competitive salary of £28,000 - £30,000
- 25 days holiday plus bank holidays, with an option to buy additional days
- Hybrid working options depending on shift patterns
- Life Assurance (4x basic salary) and Workplace Pension Scheme
- Access to Perkbox and Employee Assistance Programme
- Free parking at the office
Join Lorien and take the next step in your IT career
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