Network Engineer
1 week ago
Job Summary: We are seeking a highly skilled Field Service Engineer to join our team at NEC Software Solutions. As a Field Service Engineer, you will be responsible for providing first-line technical support for our range of communications equipment deployed within the Emergency Services customer base.
Key Responsibilities:
- Provide technical support for communications equipment in Emergency Services control rooms and vehicles
- Respond to incidents and restore service as quickly and effectively as possible
- Work collaboratively with the service support team to resolve technical issues
- Ensure compliance with local access, Health and Safety, and security rules
- Develop and maintain strong relationships with customers and stakeholders
Requirements:
- Full, clean driving license
- Experience in a support role in a fast-paced organization
- Strong knowledge of AD, Windows desktop/server operating systems
- Knowledge of WSUS, WDS, and SEPM
- Strong PC applications skills and experience of rolling out devices within strict deadlines
- Working within a Virtual Desktop Infrastructure environment
- Hyper V and Cluster administration
- Hardware test and measurement
- Windows 7 and 10
- IP/Data Comms
- Customer Facing Skills
- Valid UK Driving license
- Windows Server 2012, 2016, and 2019
- IP Networking
- Cisco routers and switching
- Information Security
- ITIL
Personal Attributes:
- Ability to work well under pressure
- Attention to detail
- Professionalism
- Ability to work well in technical and customer-facing environments
- Ability to use own initiative
- Confidence with excellent interpersonal skills
- Proven ability to communicate with users at all levels in the organization and as part of a team
Benefits:
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
- A Group Pension Plan
- A selection of flexible benefits to suit individual needs
Additional Information:
We pride ourselves on offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:
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