Housekeeping Assistant

2 weeks ago


Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full time
Job Overview

Château de Mercuès is seeking a reliable and detail-oriented Housekeeping Assistant to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and organization throughout the castle.

Key Responsibilities
  • Ensure bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing, and refreshing linen and towels.
  • Clean and tidy public areas, including reception, corridors, and common rooms.
  • Restock guest room supplies, including linen, amenities, and collaterals.
  • Engage with guests and provide exceptional customer service.
  • Report any maintenance deficiencies to the housekeeping manager.
Benefits
  • An additional share of service charge and tips (paid out every 2 months).
  • 28-day holiday including bank holidays plus a paid day off on your birthday.
  • Complimentary stay at the castle after 3 months passed probation period.
  • Training programs via internal & external professionals and access to online training facilities.
  • Staff and Family rates on hotel accommodation and discounts on food and beverage.
  • Recognition programs.
  • Access to online training facilities.
  • Career development programs.
  • Uniform provided and free parking available.


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