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Credit Software Implementation Expert

2 months ago

London, Greater London, United Kingdom AltaReturn Full time

About AltaReturn

We are AltaReturn, a leading provider of software solutions for the Private Capital and Credit markets. Our mission is to empower our clients to achieve their goals by delivering innovative and adaptable financial software solutions.

Job Summary

We are seeking a highly skilled Credit Software Implementation Expert to join our Partner Success team. As a key member of our team, you will be responsible for supporting our delivery partners as they implement and configure our Credit software solutions.

Responsibilities

  • Support delivery partners in implementing and configuring our Credit software solutions
  • Collaborate with subject matter experts to develop learning objectives and outcomes for partner certification
  • Coordinate and lead live training sessions to ensure our delivery partners have the necessary skills and knowledge to succeed
  • Assist the sales team and delivery partners in scoping and assessing new opportunities
  • Review and enhance training content and materials to ensure they meet current needs and standards
  • Build product knowledge through training, self-directed research, and working with senior team members
  • Contribute to technical and system design to ensure seamless onboarding and support for our delivery partners

Requirements

  • Proven experience and expertise in implementing investment management software
  • Demonstrated success in training and onboarding partners, clients, and team members
  • Strong technical skills, including MS SQL
  • Working knowledge of private and public credit markets
  • Excellent problem-solving abilities
  • Demonstrated self-starter
  • Great teamwork skills
  • Enthusiasm for technology and finance
  • Exceptional communication skills (written and verbal) and ability to listen and solicit feedback
  • Detail-oriented and strong work ethic
  • Ability to thrive in a fast-paced environment and manage multiple competing priorities

What We Offer

  • Competitive pay and year-end bonus potential
  • 20 working days of vacation
  • Medical insurance and dental insurance
  • Enterprise Udemy membership with access to thousands of personal and professional development courses
  • Pension scheme
  • Charitable donation matching, along with volunteer and voting PTO
  • Numerous team-building activities to promote collaboration in a fun and fast-paced work environment