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Sales Team Lead

2 months ago

Henley on Thames, Oxfordshire, United Kingdom Robert Dyas Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Store Manager to join our dynamic team at Robert Dyas. As a key member of our retail leadership team, you will be responsible for driving sales, cultivating a positive store culture, and delivering exceptional customer service.

Key Responsibilities:

  • Drive Sales: Motivate your team to exceed sales targets and deliver outstanding results by implementing effective sales strategies and providing coaching and guidance to your team members.
  • Customer Experience: Create a welcoming atmosphere and ensure exceptional customer service by providing a high level of product knowledge, resolving customer complaints, and promoting a positive store image.
  • Team Leadership: Develop and empower your team, fostering a positive and collaborative work environment that encourages open communication, teamwork, and a commitment to excellence.
  • Store Operations: Oversee all store operations, including merchandising, security, and safety, to ensure a smooth and efficient store experience for customers and employees alike.
  • Relief Store Management: Effectively manage and step in as relief manager across multiple stores within your region, providing support and guidance to store teams as needed.

Requirements:

  • Proven experience as a Retail Store Manager or in a similar role.
  • Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
  • Passion for retail and a commitment to delivering exceptional customer service, with a focus on driving sales and improving customer satisfaction.