Credit Controller

4 weeks ago


Wigan, Wigan, United Kingdom Fresh Direct Full time
Job Title: Credit Controller

At Fresh Direct, we are seeking a highly skilled and experienced Credit Controller to join our Finance team in Wigan. As a Credit Controller, you will play a crucial role in ensuring the smooth operation of our business by managing our credit risk and maintaining strong relationships with our customers.

Key Responsibilities:
  • Deliver an exceptional service to our customers, ensuring timely and accurate processing of their accounts.
  • Work closely with our sales and divisional finance colleagues to maintain a balance between customer relationships and credit risk management.
  • Collaborate with the Credit Manager to achieve targets and drive business growth.
  • Manage overdue debt to maximize cash flow and minimize bad debt.
  • Review and improve processes within the Department to optimize cash flow and minimize bad debt.
  • Collaborate with other internal functions to highlight process issues and deliver improvements.
  • Visit customers to resolve issues and minimize bad debt risks.
  • Utilize external credit rating agency tools to minimize bad debt risk.
  • Maintain customer accounts within agreed terms and credit limits.
  • Manage the debt recovery process for the business.
  • Ensure timely provision of regular management reports and ad hoc information.
About You:

We are looking for a candidate with credit control experience in a fast-paced environment. You will have intermediate Excel skills and be able to take ownership of your performance and identify areas for improvement and development. Ideally, you will be a qualified member of the Chartered Institute of Credit Management (ACICM) or working towards this.

What We Offer:
  • A competitive salary.
  • Generous holiday allowance.
  • Pension scheme.
  • Huge discounts on food and products through our staff shop.
  • Discounts on cinema tickets, shopping, and cashback on purchases.
  • Recognition awards and incentives.
  • Career progression opportunities.

We are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated, and has the same opportunities. We care for one another and connect the world through food and trusted partnerships.


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