Credit Controller

4 weeks ago


Wigan, Wigan, United Kingdom Fresh Direct Full time

Credit Controller

Fresh Direct is seeking a skilled Credit Controller to join our Finance team in Wigan. As a Credit Controller, you will play a crucial role in supporting our business in managing credit risk and ensuring timely payments from customers.

Key Responsibilities:

  • Deliver an outstanding service to our customers
  • Ensure we continuously engage with our sales and divisional finance colleagues to maintain an appropriate balance of great customer relationships and credit risk management
  • Work with the Credit Manager to achieve targets
  • Manage overdue debt to maximise cash flow in line with targets for your own debtors ledger
  • Review and improve processes within the Department to maximise cash flow and minimise bad debt
  • Collaborate with other internal functions to highlight process issues and deliver improvements
  • Visit customers to overcome issues causing bad debt risks
  • Minimise bad debt risk using external credit rating agency tools
  • Maintain customer accounts within agreed terms and credit limits
  • Manage debt recovery for the business
  • Minimise open items on the ledger
  • Provide regular management reports and ad hoc information

About You:

The ideal candidate will have credit control experience in a fast-paced environment. You will have intermediate Excel skills and be able to take ownership of your performance and identify areas for improvement and development. Ideally, you will be a qualified member of the Chartered Institute of Credit Management or working towards this.

What You'll Receive:

  • A competitive salary
  • Generous holiday allowance
  • Pension scheme
  • Huge discounts on food and products through our staff shop
  • Discounts on cinema tickets, shopping, and cashback on purchases
  • Recognition awards and incentives
  • Career progression opportunities

About Fresh Direct:

We welcome everyone and celebrate the unique talents of each colleague. We don't just look at your CV; we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated, and has the same opportunities.


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