Customer Service Representative

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Position Overview

As a Customer Service Representative at Marshall Motor Group, you will serve as a crucial link between our clients and the service department. Your primary responsibility will be to ensure a seamless customer experience from the moment they arrive until their service is completed.

Key Responsibilities

  • Welcome customers and manage their expectations throughout the service process.
  • Actively engage with clients to understand their needs and provide tailored solutions.
  • Maintain accurate records of customer interactions and service requests.
  • Collaborate with the workshop team to ensure timely updates and communication with customers.
  • Support customers with future service requirements and recommendations.

Who We Are Looking For

The ideal candidate will possess:

  • Strong background in customer service, with a focus on delivering exceptional experiences.
  • Excellent communication skills, both verbal and written.
  • Ability to manage multiple tasks while maintaining attention to detail.
  • Proficiency in using customer relationship management (CRM) systems.
  • A proactive approach to problem-solving and customer support.

What We Offer

Join a dynamic team within one of the UK's leading automotive groups, where you will benefit from:

  • Competitive salary with an uncapped on-target earnings potential.
  • Comprehensive benefits package including annual leave, pension scheme, and employee discounts.
  • Opportunities for professional development and career advancement.

If you are passionate about customer service and eager to contribute to a successful team, we encourage you to explore this opportunity with Marshall Motor Group.

  • Customer Service Representative

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marshall Motor Group. As a key member of our dealership team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors and...

  • Customer Service Representative

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom L'Oréal Full time

    Customer Experience Specialist We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key representative of L'Oréal Luxe, you will be responsible for delivering exceptional customer service and creating personalized experiences for our clients. Your Key Responsibilities:Represent multiple...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Moto Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience at our motorway services.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    4 hours ago

    Cambridge, Cambridgeshire, United Kingdom College of West Anglia Full time

    Job SummaryThis part-time role is an excellent opportunity to join the College of West Anglia team as a Customer Service Representative. As a key member of our campus support team, you will provide exceptional customer service to students, staff, and visitors, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide a warm and welcoming...

  • Customer Service Representative

    7 hours ago

    Cambridge, Cambridgeshire, United Kingdom College of West Anglia Full time

    Job SummaryThis part-time role is an excellent opportunity to join the College of West Anglia team as a Customer Service Representative. As a key member of our campus support team, you will provide exceptional customer service to students, staff, and visitors, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide a warm and welcoming...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesEstablish and maintain...

  • Customer Service Representative

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers, understanding...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers, understanding...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and maintain strong relationships...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and maintain strong relationships...

  • Customer Service Representative

    9 hours ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key Responsibilities:Establish and...

  • Customer Service Representative

    6 hours ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key Responsibilities:Establish and...

  • Sales and Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the Cambridge area.Key ResponsibilitiesProvide outstanding...

  • Sales and Customer Service Representative

    4 days ago

    Cambridge, Cambridgeshire, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the Cambridge area.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will play a vital role in providing a warm and welcoming experience for all visitors to our dealership.Key ResponsibilitiesGreet all dealership visitors in a friendly and professional...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will play a vital role in providing a warm and welcoming experience for all visitors to our dealership.Key ResponsibilitiesGreet all dealership visitors in a friendly and professional...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the Role:We are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key Responsibilities:Greet all dealership visitors in a friendly and professional manner, assisting...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the Role:We are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key Responsibilities:Greet all dealership visitors in a friendly and professional manner, assisting...

  • Customer Service Representative

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist/Showroom Host at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key ResponsibilitiesGreet all dealership visitors in a friendly and...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    Customer Service RoleAbout the JobWe are seeking a skilled and empathetic Customer Service Representative to join our Front of House Team at Nuffield Health. As the face of our organization, you will play a vital role in ensuring our patients feel comfortable and supported during their visit.Key ResponsibilitiesProvide exceptional customer service to...