Public Safety Communications Coordinator

4 weeks ago


Essex, United Kingdom New York State Full time

Public Safety Communications Coordinator

We are in search of a committed professional to become part of our team as a Public Safety Communications Coordinator. In this capacity, you will deliver round-the-clock communication services to law enforcement personnel and other emergency response teams, as well as manage public inquiries received via telephone.

This role includes a two-year training program that leads to a position as a Public Safety Communications Specialist at the SG-12 level. The journey starts as a Communications Trainee at SG-8, advancing to Trainee 2 at SG-10 after one year. Successful completion at the Trainee 2 level will pave the way for a transition to an SG-12 position.

Key Responsibilities:

  • Respond to both emergency and non-emergency service calls
  • Employ the Emergency Medical Dispatch System as required
  • Provide updates on weather conditions and road status
  • Conduct initial troubleshooting for communication systems
  • Operate and maintain digital recording devices
  • Monitor radio communications and frequencies
  • Utilize communication and computer systems effectively
  • Manage inventory and repair logs


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