Public Safety Communications Coordinator

2 months ago


Essex, United Kingdom New York State Full time

Public Safety Communications Coordinator

We are looking for a committed professional to become part of our team as a Public Safety Communications Coordinator. In this capacity, you will deliver round-the-clock communication services to law enforcement personnel and other emergency response teams, while also managing public inquiries via telephone.

This role includes a two-year training program leading to a full-fledged Public Safety Communications position at the SG-12 level. The career path begins as a Communications Trainee at SG-8, advancing to Trainee 2 at SG-10 after one year. Successful completion at the Trainee 2 level will facilitate progression to an SG-12 position.

Key Responsibilities:

  • Respond to both emergency and non-emergency service calls
  • Utilize the Emergency Medical Dispatch System as required
  • Provide updates on weather and road conditions
  • Conduct initial troubleshooting for telecommunication systems
  • Operate and maintain digital recording equipment
  • Monitor radio communications and frequencies
  • Manage communications and computer systems
  • Oversee inventory and maintenance databases


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