Customer Engagement Specialist

3 weeks ago


Guildford, Surrey, United Kingdom Amplifon Group Full time

Sales and Customer Service Advisor

An audiology retail establishment is seeking a dedicated Sales and Customer Service Advisor to enhance their operational team. This position focuses on effective schedule management, customer outreach, and fostering a friendly atmosphere within the retail space.

Primary Responsibilities:

  • Maintain exceptional standards in appointment scheduling
  • Analyze the clinic's customer database for potential appointment slots
  • Craft personalized outreach communications to boost attendance
  • Drive revenue by coordinating appointments and promoting products
  • Ensure the store is visually appealing and well-maintained
  • Oversee inventory levels effectively

Required Qualifications:

  • Proficient in computer applications
  • Demonstrated sales capabilities
  • Proactive and enthusiastic approach
  • Excellent organizational abilities
  • Skilled in relationship building
  • Self-driven and motivated

This role offers a pathway for professional growth within the organization. Consider the opportunity to become a Sales and Customer Service Advisor today.



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