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Claims Support Specialist
2 months ago
As a Claims Support Specialist, you will be responsible for managing customer inquiries and assisting them throughout the claims process. Your role will involve investigating, negotiating, and resolving claims while ensuring a high level of customer satisfaction.
Location:
Brierley Hill
Salary:
£22,600 per annum
Working Hours:
9am - 5pm, Monday to Friday
Employment Type:
Temporary to Permanent
Key Responsibilities:
- Handle customer claims with professionalism and empathy.
- Maintain composure in challenging situations and provide effective solutions.
- Guide customers through the claims process, ensuring they are informed at every step.
- Collaborate with various teams and departments to facilitate claim resolutions.
Candidate Profile:
- Possess a positive attitude and a flexible approach to work.
- Demonstrate strong organizational and prioritization skills.
- Be proficient in using computer systems and software, including Microsoft applications.
- Exhibit excellent verbal and written communication abilities.
Why Consider This Role?
This position offers an opportunity to develop your skills in customer service and claims handling within a reputable organization. You will be part of a supportive team that values performance and collaboration.
