Technical Support Specialist

3 weeks ago


Brierley Hill, Dudley, United Kingdom ERIKS Full time

Job Role: Technical Support Specialist

This role is a key part of our industrial gearbox repair team, with primary responsibility for providing technical support to our specialist repair facility for gearboxes and rotating equipment.

Key Responsibilities:

  • Provide product, application, and commercial support to our service centre network and customers.
  • Develop knowledge of our Drives and Power Transmission core product range, including its features and benefits.

Day-to-Day Tasks:

  • Assist in driving profitable sales forward by identifying opportunities for private label and A brand product sales.
  • Support the Centre of Expertise Gearbox specialist team in the assessment, analysis, and supply of completed drive assemblies.
  • Carry out support within the team, assisting in the dismantling, inspection, rectification, and condition reporting of equipment.
  • Provide front-line fault analysis and rectification of issues.

Requirements:

  • Dealing with technical enquiries.
  • Identifying technical products.
  • Application support and advice.
  • Liaising with suppliers.
  • After-sales product support and training.
  • Promotion of private label & A brand products.
  • Identifying cross-selling opportunities.
  • Pricing and margin advice.

About ERIKS:

ERIKS is a leading Specialised Industrial Service Provider. We offer a wide range of innovative and high-quality mechanical engineering components and logistics services from our over 200 locations across the UK & Ireland.

Our mission is to make our customer's industry work better.

We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service.



  • Brierley Hill, Dudley, United Kingdom ERIKS Full time

    About the Role:This is a key position within the industrial gearbox repair team, responsible for providing technical support to the specialist repair facility for gearboxes and rotating equipment.Key Responsibilities:Provide internal product, application, and commercial support to ERIKS' service centre network and customers.Develop in-depth knowledge of the...


  • Brierley Hill, Dudley, United Kingdom ERIKS Full time

    Role Overview:As a Technical Support Specialist at ERIKS, you will play a key role in providing technical support to our industrial gearbox repair team. Your primary responsibility will be to assist in the assessment, analysis, and supply of completed drive assemblies, both new and repaired.Key Responsibilities:Provide product and application support to...


  • Brierley Hill, Dudley, United Kingdom ERIKS Full time

    About Us:ERIKS is a leading Specialised Industrial Service Provider offering a wide range of innovative and high-quality mechanical engineering components and logistics services from over 200 locations across the UK & Ireland.About the Role:This key role is part of the industrial gearbox repair team, with prime responsibility to technically support the...


  • Brierley Hill, Dudley, United Kingdom Concept Technical Full time

    Job Title: Electrical Systems SpecialistJob Summary: We are seeking an experienced Electrical Systems Specialist to join our team at Concept Technical. The successful candidate will be responsible for performing all wiring work on machines and electrical panels, ensuring that all electrical systems are correctly installed and maintained.Key...


  • Brierley Hill, Dudley, United Kingdom Premier Technical Recruitment Full time

    Job Title: Production Planning SpecialistJob Summary: Premier Technical Recruitment is seeking a skilled Production Planning Specialist to join our client's professional Production and Operations Division.Key Responsibilities:* Develop and implement a robust master production scheduling system using EFACS ERP architecture to analyze changes in demand and...


  • Brierley Hill, Dudley, United Kingdom Concept Technical Full time

    Quality Assurance SpecialistAt Concept Technical, we are seeking a Quality Assurance Specialist to join our team. The successful candidate will be responsible for developing, implementing, and continuously improving our Quality Management Systems (QMS).Key Responsibilities:Supplier Management:Evaluate and qualify new suppliers and conduct continuous...


  • Brierley Hill, Dudley, United Kingdom MDE Consultants Ltd Full time £30,000 - £34,000

    Tooling Support SpecialistWe are seeking an experienced Tooling Support Specialist to join our team at MDE Consultants Ltd. The ideal candidate will have a strong background in injection moulding and tooling maintenance. Key responsibilities will include maintaining, preparing, and repairing injection moulding tools to ensure the production of high-quality...

  • Mechanical Inspector

    4 weeks ago


    Brierley Hill, Dudley, United Kingdom IGR Technical Recruitment Ltd Full time

    Job Title: Mechanical Inspector - Large Parts SpecialistJob Summary:IGR Technical Recruitment Ltd is seeking a skilled Mechanical Inspector to oversee the inspection of finished machined parts weighing up to 10 tons. The ideal candidate will have a strong understanding of quality control standards and practices within the machining industry.Key...


  • Brierley Hill, Dudley, United Kingdom Black Country Job Support Full time

    Job OpportunityWe are seeking a skilled Integrated Mental Health Specialist to join our team at Black Country Job Support. This role is an exciting opportunity for a dedicated professional to make a real difference in the lives of individuals and communities in Dudley.About UsBlack Country Job Support is committed to providing high-quality healthcare...


  • Brierley Hill, Dudley, United Kingdom Black Country Job Support Full time

    About the RoleWe are seeking a highly skilled and dedicated Mental Health Practitioner to join our team at Dudley Integrated Health and Care NHS Trust. As an Occupational Therapist Mental Health Specialist, you will play a vital role in supporting the delivery of our First Contact Mental Health Service across various practices within your designated Primary...


  • Brierley Hill, Dudley, United Kingdom Bennett and Game Recruitment LTD Full time

    At Bennett and Game Recruitment LTD, we are seeking a skilled Senior Manufacturing Specialist to support our Injection Moulding services. The ideal candidate will have experience in process optimisation and a strong understanding of new tooling projects.Key Responsibilities:Develop and implement efficient injection moulding processesCollaborate with...


  • Brierley Hill, Dudley, United Kingdom Smile Education Full time

    Your Key ResponsibilitiesAs a Coaching and Support Specialist at Smile Education, you will contribute to the educational development of our pupils. Collaborating with experienced PE Teachers, you will implement lesson plans tailored to meet student needs.This role presents a unique chance for aspiring teachers to gain hands-on experience or for seasoned...


  • Brierley Hill, Dudley, United Kingdom AMS People Limited Full time

    Job Title: Internal Sales SpecialistAbout the Role:We are seeking an experienced Internal Sales Specialist to join our team at AMS People Limited. As an Internal Sales Specialist, you will be responsible for coordinating sales and account management activities, utilizing your exceptional communication and organizational skills to manage the sales process to...


  • Brierley Hill, Dudley, United Kingdom Evolve Personnel Full time

    We are seeking a Product Specialist to contribute to our Commercial team's success. The ideal candidate will possess strong market research and analysis skills, with the ability to document the product development process and deliver sales and technical training to both internal and external customers.Market research and analysis of industry trends to inform...


  • Brierley Hill, Dudley, United Kingdom IGR Technical Recruitment Ltd Full time

    **About IGR Technical Recruitment Ltd**: My client, a leading precision machine shop, specialises in high-quality, large-scale components. We pride ourselves on our commitment to excellence and innovation.We are seeking skilled CNC Miller Program/Setter/Operators to join our team.Program, set up and operate CNC milling machines (Correa, Anyak, or Mitsubishi)...


  • Brierley Hill, Dudley, United Kingdom Reed Specialist Recruitment Full time

    Reed Specialist Recruitment is proud to be partnering with a leading manufacturing business based in Telford to recruit a Digital Marketing Manager. This exciting opportunity offers the chance to join a dynamic team and contribute to the growth of the company.Role OverviewThis role provides a unique opportunity for an experienced digital marketing...


  • Brierley Hill, Dudley, United Kingdom Cavendish House Recruitment Full time

    Cavendish House Recruitment is seeking a highly skilled Senior Technical Underwriter to support the growth and development of their Commercial Underwriting team.The successful candidate will play a key role in underwriting larger and more complex property and liability risks, reporting to the Head of Underwriting.Key Responsibilities:Assess and manage...


  • Brierley Hill, Dudley, United Kingdom Talbots Law Ltd Full time

    Job Title: Residential Property SpecialistJob Summary: We are seeking a highly skilled Residential Property Specialist to join our team at Talbots Law Ltd. The successful candidate will have at least 5 years of experience in residential property and comprehensive knowledge of conveyancing law and practice.Key Responsibilities:Examine development...


  • Brierley Hill, Dudley, United Kingdom Higgs LLP Full time

    About Higgs LLPWe are a leading independent regional law firm committed to delivering exceptional service to our clients. Our vision is to be the firm of choice, recognised for having a positive long-term impact on our people, clients, business partners, and community.Our approach to our people draws on enjoyment, health & wellbeing, developing talent,...


  • Brierley Hill, Dudley, United Kingdom MDE Consultants Ltd Full time

    Job DescriptionJob Title: Tool Maintenance SpecialistSalary: £32-£34kWorking Hours: Double Days 6-2pm, 6-10pmJob Type: Full-time---Role Purpose: As a Tool Maintenance Specialist at MDE Consultants Ltd, you will play a crucial role in maintaining and preparing tools to ensure efficient manufacturing processes. This involves adhering to a strict TPM schedule...