Quality Assurance Manager

5 days ago

Dudley, United Kingdom Adecco Full time
Job Description

Job Title: Quality Assurance Manager

Job Summary:

We are seeking a highly skilled Quality Assurance Manager to join our team at Adecco. As a Quality Assurance Manager, you will be responsible for ensuring the highest standards of quality control and assurance within our organization.

Key Responsibilities:

  • Develop and implement quality management systems, processes, and procedures to uphold product and service quality throughout the business and maintain our ISO accreditation.
  • Implement, monitor, and evaluate Key Performance Indicators (KPIs) to measure quality performance throughout the business.
  • Plan and conduct regular audits to assess compliance with quality standards and regulations through every department.
  • Collaborate with the production team to identify and implement improvements to production processes.
  • Monitor production output and carry out periodic quality checks.
  • Work alongside production team leaders to ensure all production checks are conducted and recorded as instructed.
  • Work alongside the warehouse team to ensure the quality of the picking and packing so our customers always receive the correct goods, with the correct paperwork and all goods are packaged and delivered safely.
  • Collaborate with cross-functional teams to resolve quality-related issues.
  • Liaise with customers and suppliers to resolve any quality issues.
  • Investigate non-conformances, ensuring preventative and corrective actions are implemented and monitored.
  • Analyze data to identify areas for improvement and implement corrective actions.
  • Identify and manage risks to the business.
  • Produce reports from the data collated to discuss KPIs and areas of improvement with the senior management team monthly or as requested.
  • Ensure compliance with the latest standards, regulations, and legal requirements.

Requirements:

  • Proven experience in quality management, preferably in a manufacturing or production environment.
  • Proficient in analyzing data and implementing quality assurance best practices.
  • Excellent communication skills with the ability to work collaboratively across departments to achieve quality objectives.
  • Attention to detail.
  • A desire for continuous improvement.
  • In-depth understanding of quality control and relevant legal standards.

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