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Quality Assurance Specialist

2 months ago

Dudley, Dudley, United Kingdom People Solutions Group Limited Full time
About the Role

We are seeking a highly skilled and detail-oriented Quality Assurance Specialist to join our team at People Solutions Group Limited. As a key member of our laboratory team, you will play a crucial role in ensuring the quality and safety of our products.

Key Responsibilities
  • Sample Testing: Collect and analyze samples at various stages of the process, ensuring accurate and reliable results.
  • Reporting: Record and report test results accurately, highlighting any deviations from standards and contributing to continuous improvement.
  • Equipment Maintenance: Ensure lab equipment is calibrated and maintained to optimal performance levels.
  • Data Logging: Keep all sample result logs up to date, ensuring accurate and reliable data for future reference.
  • Visitor Engagement: Interact with visitors, customers, and auditors, providing excellent customer service and ensuring a positive experience.
  • Stock Control: Manage lab inventory and replenish supplies, ensuring optimal stock levels and minimizing waste.
  • Complaint Support: Assist in complaint investigations to improve quality and resolve issues efficiently.
  • Safety Compliance: Follow safety protocols and procedures, ensuring a safe working environment for all team members.
  • Recipe Adjustments: Calculate and adjust product recipes as needed, ensuring optimal product quality and consistency.
  • Cross-Training: Develop skills in various QC areas, such as chemistry, microbiology, and sensory analysis, to enhance your expertise and contribute to team growth.
  • Lab Hygiene: Clean and decontaminate the lab to maintain high standards of cleanliness and hygiene.
Requirements
  • Strong Organizational and IT Skills: Proficiency in Microsoft Excel and other relevant software applications.
  • Exceptional Accuracy and Attention to Detail: Ability to maintain high levels of accuracy and attention to detail in all aspects of the role.
  • Ability to Work Independently and as Part of a Team: Strong communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • Willingness to Learn Practical Techniques: A willingness to learn and adapt to new techniques and procedures, with a focus on continuous improvement.
  • Safe Handling of Hazardous Chemicals: Ability to safely handle and store hazardous chemicals, following established protocols and procedures.
  • Comfort Working in Wet, Noisy, and Variable Environments: Ability to work in a laboratory environment, with exposure to wet, noisy, and variable conditions.
  • Effective Time Management for Multitasking: Ability to prioritize tasks and manage time effectively, with a focus on meeting deadlines and delivering high-quality results.
  • Flexibility to Assist and Collaborate with Team Members: Ability to work collaboratively with team members, with a focus on supporting and assisting colleagues as needed.
  • Excellent Oral Communication Skills: Strong communication skills, with the ability to effectively communicate with colleagues, customers, and other stakeholders.
  • Confidence to Tactfully Challenge Procedures and Results: Ability to challenge procedures and results, with a focus on continuous improvement and quality enhancement.
Desirable Experience
  • Previous Laboratory and Quality Experience: Previous experience in a laboratory or quality assurance role, with a focus on quality management and continuous improvement.