Commercial Operations Manager

2 days ago


Coventry, Coventry, United Kingdom Pod Talent Full time
Commercial Team Manager Opportunity

Pod Talent is partnering with a leading global logistics business to find a talented Commercial Team Manager. With over 40 years of experience, this company has built a strong reputation serving FMCG, retail, and food production companies across Europe.

As a Commercial Team Manager, you will oversee the daily activities of a team of ten Customer Account Representatives, driving their performance improvement and supporting a team of Account Managers. You will build long-lasting relationships with external customers and contribute to the company's exciting expansion across the UK.

  • Support the sales team during the UK expansion.
  • Identify development gaps and create, provide, and monitor training activities for the Commercial Services Team.
  • Analyze and report on key commercial performances, revenue, and KPIs.
  • Develop relationships with internal teams and external key clients.

Requirements:

  • 2-5 years of team-leading experience in logistics or a service organization.
  • Essential experience in support/admin management or a commercial role.
  • Proficiency in MS Office systems and preferably Power BI.
  • Track record of delivering excellent customer service and internal training.

This role is perfect for a driven, ambitious professional looking to grow their career in team leading, management, B2B sales, or customer service.



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