Luxury Hotel Concierge
3 weeks ago
We are seeking a highly skilled Concierge to join our team at Redefined Ltd. As a Concierge, you will be responsible for delivering exceptional service to our guests, exceeding their expectations, and providing personalized experiences.
Key Responsibilities- Provide personalized service to guests, anticipating their needs and exceeding their expectations.
- Develop and maintain in-depth knowledge of the hotel and its offerings, as well as city activities, events, and attractions.
- Build and maintain relationships with key contacts in the hospitality, culture, and events sectors.
- Supervise and manage department colleagues, ensuring a culture that aligns with our mission, vision, and values.
- Minimum 10 years of experience in a Concierge Operation, including 2 years in a Luxury Hotel environment.
- Thorough knowledge of available city activities and events.
- Excellent time management, multitasking, and organizational skills.
- Fluent English communication proficiency; expertise in a second language is desirable.
- Excellent salary package.
- Generous service charge distributed equitably to all colleagues.
- Life Insurance.
- Enhanced company contribution on pension plan.
- Medical cash plans including optical and dental coverage.
- Enhanced maternity and paternity leave plan.
- State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room.
- Colleague restaurant with healthy and balanced 24/7 food offerings.
- On-site occupational health and safety nurse and wellbeing education sessions.
- High street and online shopping discounts.
- Rewards and recognition initiatives.
- Dry cleaning for uniforms and work attire.
We look forward to welcoming you to the Redefined Ltd family and receiving your resume.
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