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Hotel Ambassador

2 months ago

Manchester, United Kingdom ABode Manchester Full time
About the Role

We are seeking a friendly and welcoming individual to join our team as a Hotel Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide warm and personalized welcome to guests, ensuring a smooth check-in process
  • Manage guest queries and concerns in a professional and efficient manner
  • Process payments and handle room assignments with accuracy and attention to detail
  • Collaborate with colleagues to maintain a clean and organized front desk area
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive pay and service charge
  • Opportunities for career growth and development
  • Discounts on food and beverage across our hotel group
  • Access to our Employee Assistance Programme
  • Free meals while on duty
About Us

At ABode Manchester, we pride ourselves on providing a unique and memorable experience for our guests. Our hotel is a 19th-century textile factory turned luxury hotel, offering a blend of history and modern comfort. We are a family of hotels that values quality, inclusivity, and community, and we are looking for like-minded individuals to join our team.