Service Operations Supervisor
3 weeks ago
Position: Service Operations Supervisor
Company: JCT600
About the Role:
We are looking for an experienced Service Operations Supervisor to join our dynamic team at JCT600. This role is ideal for individuals with a background in automotive service management or those eager to elevate their career in the automotive sector.
Key Responsibilities:
- Effectively oversee workshop resources to meet financial and operational objectives while maintaining high-quality standards.
- Enhance communication between the workshop and customer service teams to improve client satisfaction.
- Guide and mentor the workshop team to boost performance and achieve desired outcomes.
- Streamline workflow and resource distribution for optimal efficiency.
- Ensure a safe working environment and adhere to Health and Safety regulations.
- Promote a culture of excellence and high achievement within the team.
Qualifications:
- Previous experience in a main-dealer workshop or aftersales setting.
- Knowledge of technical requirements for managing a team of service technicians.
- Customer-focused mindset with a commitment to exceeding expectations.
- Excellent organizational and communication abilities.
- Valid driving license with no more than 6 penalty points.
Why Join Us:
Becoming part of our team offers:
- Competitive salary reflective of experience.
- Life assurance and company pension scheme.
- Generous annual leave and flexible working arrangements.
- Maternity and paternity leave benefits.
- Opportunities for training and professional development.
- Colleague referral program and service discounts.
- Long service awards and loyalty incentives.
About the Company:
At JCT600, we are dedicated to providing exceptional customer experiences while supporting our team members in reaching their full potential. Our commitment to diversity and inclusion guarantees equal opportunities for everyone.
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