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Refrigeration Service Operations Supervisor

2 months ago

Leeds, Leeds, United Kingdom Integral UK Ltd Full time

Refrigeration Service Operations Supervisor – North England (M62 Corridor)

Integral UK Ltd is seeking a qualified Service Operations Supervisor for our Cooling Technology division. In this pivotal role, you will oversee operations across the North of England, managing a team of engineers while providing both technical and practical assistance throughout the region. Your responsibilities will encompass hands-on work as well as engagement with management and clients.

Key Responsibilities


• Oversee P&L for all service quotations


• Provide technical and practical guidance to regional service engineers


• Manage daily service operations


• Ensure health and safety compliance for regional service engineers


• Maintain effective communication with contracted clients


• Assist in the recruitment of Service Engineer personnel with the Regional Service Manager


• Collaborate with the Projects Business Unit


• Work alongside the Regional Service Manager to further develop the region


• Prepare customer reports as necessary


• Complete all service engineer duties, including call-out schedules


• Coordinate regional projects as required

Required Experience and Qualifications


• Proven supervisory experience in the Refrigeration and Air Conditioning sector, particularly in mobile service operations


• Established connections with regional refrigeration end users


• Strong technical understanding of industrial refrigeration systems and equipment


• Excellent commercial and negotiation capabilities


• Ability to work independently and collaboratively to achieve set targets


• Develop a comprehensive understanding of customer business needs and operations


• Proactive and positive approach to all tasks


• Strong interpersonal and communication skills


• Proficient in Microsoft Office Suite, including Excel and Word


• Time-served Industrial Refrigeration Engineer


• Relevant certifications: City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, CITB, C&G Ammonia Handling Certificate


• City & Guilds 207 - Refrigeration & Air Conditioning


• NVQ Levels 1, 2 & 3 in Refrigeration & Air Conditioning


• Competency in Pressure Testing


• Training in specific compressor manufacturers' courses


• Experience with controls and strategies