Current jobs related to Client Retention Manager - Edinburgh, Edinburgh - Stampede AI Ltd

  • Senior Client Portfolio Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Anonymous Full time

    Job Summary We are seeking a highly skilled Account Growth Specialist to join our team at Anonymous. As a key member of our sales team, you will be responsible for managing and growing a portfolio of established clients across Scotland, driving retention, growth, and client satisfaction to meet sales targets. Key Responsibilities • Drive growth in sales...

  • Client Acquisition and Retention Expert

    2 months ago

    Edinburgh, Edinburgh, United Kingdom MOV8 Real Estate Full time

    About the RoleThis exciting opportunity is available at MOV8 Real Estate, a dynamic and innovative solicitor estate agency firm in Scotland.Key ResponsibilitiesDevelop strong relationships with clients to generate leads and secure valuation appointments.Provide accurate and appropriate advice to prospective clients, evaluating the strength of the lead before...

  • Client Acquisition and Retention Expert

    2 months ago

    Edinburgh, Edinburgh, United Kingdom MOV8 Real Estate Full time

    About the RoleThis exciting opportunity is available at MOV8 Real Estate, a dynamic and innovative solicitor estate agency firm in Scotland.Key ResponsibilitiesDevelop strong relationships with clients to generate leads and secure valuation appointments.Provide accurate and appropriate advice to prospective clients, evaluating the strength of the lead before...

  • Client Relationship Manager

    1 month ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    About the Role:We are seeking a highly skilled Client Relationship Manager to join our team at Mercer (UK) Limited. As a key member of our Pension Retention team, you will be responsible for the day-to-day management of a significant portfolio of clients.Key Responsibilities:Manage a portfolio of clients, maintaining a relationship with clients and...

  • Client Relationship Manager

    1 month ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    About the Role:We are seeking a highly skilled Client Relationship Manager to join our team at Mercer (UK) Limited. As a key member of our Pension Retention team, you will be responsible for the day-to-day management of a significant portfolio of clients.Key Responsibilities:Manage a portfolio of clients, maintaining a relationship with clients and...

  • Client Liaison

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building and maintaining relationships with our clients, delivering a personalized and elevated experience with commercial success.You will work closely with our store management to inspire our...

  • Client Liaison

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building and maintaining relationships with our clients, delivering a personalized and elevated experience with commercial success.You will work closely with our store management to inspire our...

  • Burberry Client Advisor

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    Job Title: Future Opportunities Client Advisor EdinburghBurberry Limited is seeking a skilled Client Advisor to join our team in Edinburgh. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key Responsibilities:Meet and exceed individual...

  • Burberry Client Advisor

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    Job Title: Future Opportunities Client Advisor EdinburghBurberry Limited is seeking a skilled Client Advisor to join our team in Edinburgh. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key Responsibilities:Meet and exceed individual...

  • Burberry Client Advisor

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other...

  • Burberry Client Advisor

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other...

  • Burberry Luxury Client Advisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Burberry Limited Full time

    Job Title: Future Opportunities Client Advisor EdinburghBurberry Limited is seeking a skilled and passionate Client Advisor to join our team in Edinburgh. As a Client Advisor, you will be responsible for building relationships with our new and existing clients, delivering a personalized and elevated experience with commercial success.Key...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Client Service Coordinator

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time

    Job Title: Client Service AdministratorDescription:We are seeking a highly skilled Client Service Administrator to join our team at Mercer Marsh Benefits (MMB) in Glasgow. As a key member of our team, you will be responsible for delivering exceptional analytical and consulting support to our consulting teams and clients.Key Responsibilities:Provide technical...

  • Strategic Account Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full time

    Strategic Account ManagerWe are seeking a highly skilled Strategic Account Manager to join our team at Harrison Scott Associates. In this role, you will be responsible for developing and maintaining strong relationships with key clients, driving business growth and retention.Key Responsibilities:Develop and implement client development plans to drive...

  • Strategic Account Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full time

    Strategic Account ManagerWe are seeking a highly skilled Strategic Account Manager to join our team at Harrison Scott Associates. In this role, you will be responsible for developing and maintaining strong relationships with key clients, driving business growth and retention.Key Responsibilities:Develop and implement client development plans to drive...

Client Retention Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Stampede AI Ltd Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Stampede AI Ltd. As a key member of our Customer Experience team, you will play a critical role in ensuring the long-term success and satisfaction of our clients in the hospitality industry.

Key Responsibilities
  • Develop and maintain strong relationships with our clients, understanding their needs and providing proactive support to drive product adoption and account growth.
  • Manage key accounts, overseeing project management efforts and ensuring seamless delivery of our solutions.
  • Utilize commercial acumen, project management, and exceptional customer service skills to drive business results and contribute to the company's bottom line.
  • Collaborate with cross-functional teams to identify and address client needs, and develop strategic plans to drive growth and retention.
  • Monitor and analyze key performance indicators (KPIs) to measure success and identify areas for improvement.
Requirements
  • 3+ years of experience in a customer-facing role, preferably in customer success, account management, or a related field within a B2B SaaS environment.
  • Proven track record in managing customer relationships, driving account growth, and delivering complex projects.
  • Familiarity with customer success tools and software, such as HubSpot, Gainsight, and Zendesk.
  • Experience with NPS/CES scores and surveys is a significant advantage.
  • Empathy, relationship-building, problem-solving, and project & time management skills are essential for success in this role.
What We Offer

At Stampede AI Ltd, we offer a dynamic and supportive work environment, with opportunities for growth and development. If you are passionate about customer success and have a proven track record in driving growth and managing projects in a SaaS environment, we would love to hear from you.